GENERAL DOG PARK RULES & REGULATIONS

As a dog owner, you must take the initiative to be a responsible owner and follow these rules and regulations to ensure a clean and safe environment. The following rules and regulations are for the safety and enjoyment of all and apply to any persons using our dog park:

1. Use of the dog park is at your own risk. Pinetree and their staff will not be held responsible for any incident that occurs during the use of the dog park. Owners assumes full responsibility for any damage caused by their dog(s) to other dog(s), people or property.

2. Use of the park is by rental only. You should never use the dog park without having made a reservation online or by phone.

   1. Businesses and/or professionals who wish to use the dog park must contact Pinetree Pet Resort via email or phone and not through the online booking system.

3. Payment is on the honour system. To ensure that we can keep it that way, please make sure that you pay for the use dog park before or immediately after your booking.

4. Please arrive no earlier than 5 Minutes before your time and do not exit your car until the people before you have exited the park. If you do arrive earlier than planned, please wait further up the driveway, remain in your car, then drive up when it is (closer to) your time. We want to ensure all our dog guests feel comfortable and happy using the park, as some may be reactive to strangers, vehicles or others dogs. 

   1. In addition, we ask that you DO NOT enter the park before the beginning of your start time.​

5. Please make sure that you and your guest leave the park just before the end of your time. We ask that you prepare to leave a few minutes before to ensure that you leave the park on time.

6. DO NOT LOITER in the parking lot. Out of courtesy to other guests, please leave promptly once your time is up. 

7. If you need to cancel or you think you are not going to make it to your booking, please leave us a voicemail or send us an email letting us know. You are not required to pay for this booking.

8. Absolutely no alcohol, smoking or vaping are allowed within or near the park.

9. Treats, toys and training equipment are allowed. Ensure all items leave with you (especially intact), and avoid leaving treats on the ground.  In the event that you do lose something in the park, DO NOT stay in the park past your time searching for it, instead let the person after you know and then leave us a voicemail or send us an email.

10. Dogs must be kept leashed at all times until completely within the designated off-leash area (i.e. inside the park).

11. Dogs must be under control and are not allowed to disturb or chase people or dogs, or to destroy (ex. dig ) property. 

12. If your dog happens to dig a hole, please fill it back up as best as possible and let us know as soon as possible.

13. Poop n’ scoop is mandatory. All owners must clean up after their dog. There are poop bags provided in the park.

14. Dog must be up to date on their rabies vaccine as per Ontario Regulation 491/17, Section 1. Bordetella (Kennel/Canine cough) is also recommended if you frequently use dog parks with other dogs.

15. Aggressive dogs are to be kept out of these areas during events. If a dog starts acting aggressively towards other people and/or dogs, it must immediately be leashed and removed from the site.

16. No dog can be in the park without an adult human present in the park.

17. Children (18 and under) must be supervised by an adult attendant in the park.

18. Keep both the inner and outer dog park gates closed at all times.

19. Dog owners are subject to Ontario Dog Owners' Liability Act.